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2012 Chrysler 300 Electrical System Problems, Complaints and Defects

Issue ID	1089476
Internal NHTSA #	10614919
Manufacurer	Chrysler (FCA US LLC)
Brand	CHRYSLER
Model	300
Model Year	2012
File date	31/07/13
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	I purchased a "certified pre-owned" chrysler 300s on 02/14/14. From the beginning i had to go to the dealer in numerous occasions due to too many electrical issues, including air bag light, seat belt alarm that will go off when nothing or nobody will be on the passenger seat. I had to take a video with my phone while driving for them to see that i was not lying and that there was an issue with the air bag light. Finally they changed something there and at the same time disconnected the alarm for the seat belt so it wouldn't go off. We asked several times if this may be a safety issue and they told us it was not. The car also has a rear shade that has to be repaired already once during warranty, and a second time when i had to pay for its repair. It is not working again since more than a month ago. The hands free system is also not working, and it has not worked right from the beginning. I had complained to them that my phone was not connecting all the time and they kept saying it was the satellite, the phone, etc. Now of course it doesn't work at all and i will have to pay $100 just for diagnostic. I called their 800 number for the certified preowned customer service and they said it is the hands-free module that needs to be replaced. This is also a very important safety feature i need working. I commute more than 53 miles every day and have conference calls while on the road. The rear view camera is also not working right. It works intermittently and again, this was an issue we mentioned to the dealer while the car was under warranty and they always had an excuse why that was happening. This again is also a safety feature important for the safety of the car. This car has too many problems that should not be happening to a car that was certified by the company to be in excellent conditions and that a year and 5 months later is in worst shape than my 8 year old magnum.
Vehicle Mileage at Failure	30000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LANCASTER, PA
VIN pattern	2C3CCAGGXCHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	14/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

XUFTA69EJEN029893 MDHBN7AD8LG689219 TRUACBFK7E1004862 TRUZZZ8N021019443 W0L0ZCF6871095285 JTDKB20U063177186 XP7YGCES0RB426732 W0L0TGF7512310298 WP1ZZZ92ZDLA84517 3JBMXAX1XHJ000022 L6T7524S0CN019339 XWFFNFEY1A0000205

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2012 Chrysler 300 Electrical System Problems, Complaints and Defects, Recalls and Failures

2012 Chrysler 300 Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?