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2012 Chrysler 300 Electrical System Problems, Complaints and Defects

Issue ID	1043232
Internal NHTSA #	10566621
Manufacurer	Chrysler Group LLC
Brand	CHRYSLER
Model	300
Model Year	2012
File date	23/02/14
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	On 2/23/2014 my leased 2012 chrysler 300 vehicle was parked in a store parking, out of no where- white smoke appeared from car's vents and center console. I turned my vehicle completely off, and approximately 3 to 5 minutes later entire cab begin to fill with thick white smoke... Then flames appeared from console... Scary.. Isn't the word!!. My children and i quickly removed ourselves from the car. A passerby in shopping parking lot noticed the electrical burning smell and ran back into store to retrieve a small fire extinguisher.. Luckily, he was able to control the fire, prior to the fire brigade arriving on the scene. The front passenger seat and center console were burned considerably, as well as contents sprayed from fire extinguisher remain throughout the car.. Not to mention the stench of the horrific electrical burn smell is still embedded in the interior.. Thank god we are all alive!!!. I have contacted chrysler customer service # numerous times to provide all essential info(vin #, chain of events.... Etc. As of this date (3/1/2014), still no response to as when the car will be inspected... Again smh... Sad but true!!!.. Chrysler displayed no empathy regarding the possible loss what so ever... And continue to drag their feet by not scheduling an inspection of the vehicle by one of their fire specialist!!!!.(knowing that it is a possibility the electrical malfunction is chrysler's liability- opposed to mine!!) i will proceed legally if i must!! ,,again sad... But very true!!!!
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MOUNT LAUREL, NJ
VIN pattern	2C3CCAAG7CHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	Y
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	13/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDB31030010755142 YV1BZ8056B1114178 WBAPB11090WE35156 KMHDH41CBCU272106 1FTER4EH3NLD14703 WDB1681091J778541 1C4BJWDG2EL294930 3JBUGAX43RK000076 AHMEC25413E109693 W1V44760323908305 WBAWL71080P167977 W1N4632761X442365

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2012 Chrysler 300 Electrical System Problems, Complaints and Defects, Recalls and Failures

2012 Chrysler 300 Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?