Issue ID | 1589141 |
Internal NHTSA # | 11241748 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TRAX |
Model Year | 2018 |
File date | 19/07/19 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | On 7/11/19 i took my vehicle into the dealership because i received notification that my car was under recall. Recall #a182202370. The car was inspected and found not to be impacted by the recall and i left. On 7/19/19 made a u-turn in an empty parking lot, i heard a loud crack and then had a hard time steering the vehicle. The right-side passenger tire of the vehicle hit the curb and then the tires were turn sideways. I called and had my car towed back to the dealership because i assumed the problem had to do with the recall. The service manager from the dealership called me to inform me that there was $2200 in damage and that the recall had nothing to do with the accident, they suggested i call my insurance company. My insurance adjuster went to the dealership to inspect the vehicle on 6/30/19, was told that the vehicle was not udder the recall. After not hearing from the dealership i called them on august 2nd and was told the vehicle would be ready on 8/5 or 6. Prior to contacting the dealership, my insurance adjuster told me that the dealership re-tested my vehicle with a special tool and found it was included in the recall and that they would be replacing at least one of the lower control arms. I asked my service department contact about the re-test and the replacement of the lower control arm and she indicated she didn |
Vehicle Mileage at Failure | 27000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LITHONIA, GA |
VIN pattern | 3GNCJKSB1JLXXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 28/03/23 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |