Issue ID | 1123470 |
Internal NHTSA # | 10649263 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TRAVERSE |
Model Year | 2010 |
File date | 17/10/14 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | The vehicle began to under steer intermittently while driving through a mountain pass during a friday evening. While driving through curves the car had to be slowed considerably below the speed limit to negotiate the turns. Once near our destination approximately 40 miles after first noticing the problem, found turning the vehicle at lower speeds (in parking lot) nearly impossible and improbable after narrowly missing a ditch instead of a driveway of the hotel. The following morning made appt. With gm dealer to evaluate, while en route (approx. 4 miles) the steering became more and more difficult to turn, when we approached the dealership, the steering wheel needed to be turned several times under extreme duress (as if there was hardly any movement of the steering rack itself) only to slightly turn the vehicle enough to get in the driveway and into the parking lot. Once the dealership was able to look at the vehicle, we were informed that the power steering unit had failed (not under warranty) and that because it failed it did not lubricate the steering rack properly therefore ruining and rendering the steering system inoperable. The repair has been quoted at $2600 with parts and 12 1/2 hours of labor. The steering system is an essential component to any vehicle, therefore we are greatly concerned for our safety and others due to the nature of this failure considering the vulnerability exhibited by the steering rack in the event of a power steering unit failure. I am absolutely befuddled that a vehicle that is only 4 years old, with less than 70,000 miles can have such a catastrophic failure. Had i not had the strength needed to fight the steering the vehicle could have easily failed to make a turn and certainly have been in an accident. |
Vehicle Mileage at Failure | 69500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HILLSBORO, OR |
VIN pattern | 1GNLVFED2ASXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 14/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |