Issue ID | 1682125 |
Internal NHTSA # | 11348982 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TRAVERSE |
Model Year | 2010 |
File date | 30/07/20 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I am contacting you regarding a 2010 chevrolet traverse lt i purchased from carvana. The vehicle was delivered on sunday, october 13, 2020. The vehicle was re-scheduled several times before it was delivered. I was contacted via phone on the delivery date via carvana customer advocate to instruct me the vehicle driver side-view mirror, driver door latch was damaged in route to the carvana hub located in birmingham, alabama. The advocate advised me they can re-scheduled the delivery to have it repaired. I informed the advocate i was in desperate need of a vehicle and could not afford for it to be re-scheduled again. She assured me that i can take the vehicle to a certified service center and have a service advisor to give them a call to cover the labor and repairs and they will cover it. Unfortunately, i had been without a vehicle from october 2019 to march 2020 after receiving this vehicle it has been issue after issue. The repairs that was done is listed below. |
Vehicle Mileage at Failure | 7000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MONTGOMERY, AL |
VIN pattern | 1GNLVGED3AJXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 16/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 80 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |