Issue ID | 1283082 |
Internal NHTSA # | 10864726 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TRAVERSE |
Model Year | 2009 |
File date | 05/05/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | 2009 chevy traverse with 68000 miles. Vehicle has had steering problems which i brought to dealer while under warranty. Was told that sound (squeel/rev) was normal. Now car not under warranty. Noise getting louder. Take to dealer. Says i need new power steering pump, and rack and pinion. I notice there is a special coverage 14329 which covers power steering issues (pump etc.). Price quoted to fix everything was $2500. I asked for price relief given the history of the power steering problems, i had raised the issue while under warranty, and the special coverage. Dealer and gm refuse to offer any reimbursement. Not even for the pump which is covered under special coverage 14329. I am now out $2500. This steering system was a lemon from the get go. Steering is a major safety issue. This should have been recalled fro all vehicles in the 2009-11 range for traverse/acadia/enclave. It is not only irresponsible, but gross negligence not to address this problem and pass the problem to the customer. |
Vehicle Mileage at Failure | 68000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WEST LAFAYETTE, IN |
VIN pattern | 1GNEV23D79SXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 15/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |