Issue ID | 1198764 |
Internal NHTSA # | 10733523 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TRAVERSE |
Model Year | 2009 |
File date | 02/06/14 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | History: i purchased a certified used 2009 chevrolet traverse on 10/22/2013 with a service contact. The vehicle has 44339 miles. Present: a few days prior to my car being serviced before a road trip. I notice what turn out to be a red air bag service light symbol on my dash board that stays on when the car is running. On june 9th 2015 at 6:30 am i dropped off my car to the chevy dealer's service department. At 12 noon i called service to get feedback about my car; i however, had to leave a message requesting an update about my car. I received a call from the service department after 2:30 pm. She stated that there was no communication with the s. D. M. Module and that they would need to check further. She stated that to check for the trouble it would cost close to $600 and if they had to replace the smd it would cost me $980. 80. I asked why i should have to pay to have a defective or damaged air bag serviced or repaired especially when it be in safe working order. The next day i spoke with a supervisor at my job who said that he has the same car, same year and the same color as my car. He had the same exact problem with his car while it was still under warranty. He said that his car was in the shop on multiple occasions with multiple dealers they never could find out what caused the air bag light to come on. He said finally the air bag light went off with no explanation after being service at a different repair shop for a different problem. Now the side air bag was recall for not working properly. How can i find out about the defective air bag associated with the 2009 chevrolet traverse? Or how many times this car has been in the shop for the air bag or the historical problems associated with the traverse. Dealer: chevrolet of jersey city 905 communipaw ave. Jc, nj 07304 201 793 - 4270. |
Vehicle Mileage at Failure | 68000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | JERSEY CITY, NJ |
VIN pattern | 1GNER23D19SXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 18/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
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