2002 Chevrolet SILVERADO Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

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2002 Chevrolet SILVERADO Power Train Automatic Transmission Problems, Complaints and Defects

 Issue ID588256
 Internal NHTSA #10157481
 Model Year2002
 File date03/05/06
Product type codeVEHICLE
 Description of the problemI request that your agency investigate an irresponsible and intentional action on the part of the general motors corporation (gm) to purposely install an inferior/defective sun shell spline in the transmission of countless trucks and suvs. When substantiated, i request that your agency take action to force gm to take responsibility for this action, conduct a recall campaign, and reimburse consumers that have already had to pay for these expensive repairs out of their pockets. I own a 2002, 1500 silverado, z-71 truck vin [xxx]5 with 52,600 miles. On may 3, 2006 the transmission failed with reverse, 2nd and 4th gears not functioning. Upon internal inspection at the local aamoco transmission repair shop it was determined that the failure was caused by an inferior/defective sun shell spline. The transmission expert at the shop stated that this was a common problem in gm trucks and that it was known by gm and as a result a new stronger sun shell spline had been installed, after supplies of the inferior/defective parts were exhausted. I did further research on the web and was able to confirm the transmission shops statements with many complaints found by gm truck owners for the same premature and expensive transmission failures. It is very obvious from the experiences of other gm truck owners that gm does not intend to stand behind their products that are out of warranty due an inferior/defective part that appears to have been knowingly installed. The cost for rebuilding my transmission was $2951. 75, which i have had to pay for out of pocket. Your attention this mater is greatly appreciated. *nm updated 07/16/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
 Vehicle Mileage at Failure52649
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateMIDDLETOWN, OH
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase10/05/02
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders8
Drive train type4WD
Transmission typeAUTO
 Vehicle speed25
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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