Issue ID | 1131590 |
Internal NHTSA # | 10654994 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | SILVERADO 1500 |
Model Year | 2014 |
File date | 06/11/14 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | The vehicle was serviced at landers chevrolet, benton, ar 72015, on 10/30/14. The dealership changed the oil. On november 6, 2014, the engine stopped while being driven down the street at a rate of 35 mph. The vehicle was towed to the dealership. The dealership refused to replace the vehicle under warranty. The service manager states that the back tires are worn which indicates abuse. Gm was contacted several times and every time we have contacted them, the representatives have stated that the tires have nothing to do with the engine and the engine is under warranty and has to be replaced. Gm then contacted the dealership, and the dealership contacted me and told me that their gm rep. Stated that he did not have to replace the engine due to the tires. We contacted gm again and when the representative called us back, they stated that they are not going to replace the engine under warranty based on the dealership. |
Vehicle Mileage at Failure | 18316 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | BENTON, AR |
VIN pattern | 1GCVKREC3EZXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 17/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |