Issue ID | 784853 |
Internal NHTSA # | 10326137 |
Manufacurer | GENERAL MOTORS CORP. |
Brand | CHEVROLET |
Model | SILVERADO 1500 |
Model Year | 2005 |
File date | 06/04/10 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I own a 2005 chevy silverado 1500 pkup [xxx] and have been experiencing speedometer inaccuracy readings. When the problem started, i was traveling 70 mph and the speedometer dropped to 0. Then when traveling 40-50 mph the speedometer would not exceed 20 mph. After noting the problem, i have contacted 2 local auto repairs that referred me to the gm dealer to address the problem as i was advised gm was aware of the issue (instrument cluster failure) and had issued a special coverage adjust. After contacting the local gm dealership, i was advised that i should contact gm cust svc as they were aware of the problem and unfortunately my vehicle had exceeded the mileage qualification. The dealership confirmed that they did not agree with gm's policy to only repair vehicles with 70k or less and said the issue should have been a "recall" but that gm would have had to repair all vehicles and instead they chose the course of least resistance. After dealing with 2 repair shops, dealership and gm cust svc, i was advised by gm that the repair would be my responsibility unless the dealership would agree to cover the charges of approx $700 and 2-3 days repair time. While trying to get this resolved, i was stopped by the local sheriff's dept and issued a tkt for 66 mph in a 55 mph zone at a cost of $175. I told the officer that i was only traveling 55-60 and made no attempt to slow down as i had no reason to assume that i was speeding. The long and short of the issue is this is exactly what i tld the gm customer service rep could happen and i considered it a safety issue as it appears the speedometer continues to provide inaccurate reading until i can get the matter resolved. The dealership supports my position as they are aware of my efforts to resolve the issue. I am appalled that gm is taking the same approach as toyota in trying to minimize the problem instead of fixing the problem. Based on pending action... No more gm. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) |
Vehicle Mileage at Failure | 97000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SUNSET, TX |
VIN pattern | 2GCEC13T051XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |