Issue ID | 1487904 |
Internal NHTSA # | 11118495 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | HHR |
Model Year | 2011 |
File date | 02/08/18 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | On august 2 2018 i was driving. I had my oldest daughter in the back seat. We came to a stop sign and made a right turn. As i was turning the rear driver side door flew open and my daughter and her cell phone went flying out. She got scrapes and bruises but nothing major. Her cell phone screen smashed. I immediately pulled over thinking she just didn't shut the door all the way and tried to shut it. It wouldn't latch. I went to the closest gas station and tried getting the door to shut, as i was standing there slamming the door in the pouring rain, i noticed a lady trying to shut her door. Hers wouldn't shut either (she drives a chevy, not the same make) i went over to my mechanic and he told me the latch needed to be repaired. I called auto zone to see if they have the part for the car because i can not drive around with a rear door that will not shut. The lady i spoke to told me that it is a dealer part and that i would have to go through the dealer but in the meantime i can get a striker repair kit online. She told me that she also has a chevy and her doors won't stay shut. I called chevy and have been waiting to hear back from someone on what to do. This isn't a problem that we can see. It has to be an internal issue. |
Vehicle Mileage at Failure | 114000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GLEN LYON, PA |
VIN pattern | 3GNBABFW4BSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 06/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |