Issue ID | 1541671 |
Internal NHTSA # | 11182777 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2014 |
File date | 15/09/18 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 chevrolet cruze. When the vehicle was purchased, it experienced electrical failures and shut on and off. Also, the brakes skipped and the vehicle jerked when coming to a stop. The failures occurred while the vehicle was being test driven. Premier car sales llc (5425 elvis presley blvd, memphis, tn 38116) stated that the failures would be repaired before the sale was final. The dealer claimed that the vehicle was taken to an unknown chevrolet dealer for repairs. After the sale of the vehicle, the brake failure recurred and the contact returned to the dealer. The contact was informed to take the vehicle to a chevrolet dealer for repairs since it was under warranty. Before the contact could take the vehicle to a dealer, she was involved in a crash. While making a left turn in the rain, the vehicle shut off and slid into the side of a curb. The axles, rotor, spindle, and rims were fractured. The vehicle was towed to the contact's home. A police report was not filed and there were no injuries. The vehicle was taken to an unknown dealer to be diagnosed and they stated there were no recalls. The contact was referred to general motors. The contact bought new rotors, a new spindle, and rims and had them replaced by an independent mechanic. General motors refused to investigate the failure because repairs had been made; however, the brakes continued to malfunction. The failure mileage was 36,000. |
Vehicle Mileage at Failure | 36000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | MEMPHIS, TN |
VIN pattern | 1G1PA5SH6E7XXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |