Issue ID | 1411939 |
Internal NHTSA # | 11031675 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2014 |
File date | 01/05/17 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | My car is a 2014 chevrolet cruze and only had 17,000 miles on it when my fuel pump went out while i was driving down a busy street at night. Before that happened i noticed for several days before that my gas was burning up at an alarming rate. Not even getting 25 miles when i had put $20. 00 in tank. The day this happened i left my house where i was parked in the garage, my first stop was a gas station. Upon leaving there i made it half a block and car died in the middle of traffic. I could not go anywhere just dead. Tried the battery, tried to jump it but nothing worked, so i had it towed home.. The next day i called the dealership and they towed it to the dealership. They had my car for a couple days before they told me i had something in my gas, sent me a picture of this measuring cup with 2 different separated liquids in it. One clear and one light brown. Said it would be $1013. And change to fix this problem and since it was vandalism it was not under warranty. I was very upset so he suggested i call insurance and claim through them. Went back and forth with them trying to figure out when the insurance adjuster was going to be there. 2 weeks went by and i was still paying for a car rental and they hadn't started on my car yet. Insurance adjuster came out and said they would cover if it was vandalism but he didn't think it was vandalism. I didn't either since i was parked in the garage and i was having fuel problems before. So my deductible was kind of high and insurance said it wasn't worth it to cover for that little bit of money and i agreed. It took them longer than 2 weeks to fix it. They said the bad fuel made the fuel pump go out, and i'm not so sure because tons of people complain about the fuel pump in different online forums. I'd like to know if there is more people complaining of this. Uploaded 2 photos and also have paperwork info from insurance. |
Vehicle Mileage at Failure | 17000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RANCHO CUCAMONGA, CA |
VIN pattern | 1G1PC5SB4E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 13/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |