Issue ID | 1249968 |
Internal NHTSA # | 10817297 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2014 |
File date | 19/11/15 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Fuel system failure resulting in catastrophic engine fire. I purchased this vehicle brand new in april 2014. After complaining about engine power loss three months prior, i started smelling a fuel odor the week before thanksgiving, i immediately notified the chevrolet dealer about the odor, the dealer did inform me that a tsb was on gm dealer world in regards to the fuel rails possibly coming loose causing a fuel odor / hesitation. After careful examination of the vehicle there was no visible fuel liquid present on the engine or ground below the vehicle. The vehicle sat parked in the driveway for majority of the day, upon starting the vehicle to transport to the dealer three minutes after the vehicle burst into flames in the engine compartment, using a garden hose while calling 911 the vehicle became fully involved in the engine bay spreading into the passenger compartment. Once water contacted the engine bay the fire further spread indicating the fire was chemically based. The local fire department extinguished the vehicle using a foam water mixture. The vehicle was declared a total loss by insurance, i contacted gm customer support only to be stonewalled by the agent. I had over 10000 dollars in payments invested in this vehicle. Gm should have stepped up to the plate not the insurance. Not a surprise after the ignition switch discretions and deaths. Google chevy cruze engine fires this has happened several times before!!!!!!!!!! |
Vehicle Mileage at Failure | 60936 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CLEBURNE, TX |
VIN pattern | 1G1PC5SB2E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 02/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |