Issue ID | 1605689 |
Internal NHTSA # | 11259007 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2014 |
File date | 22/07/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | My 2014 cruze has a turbo in it to make it "eco" - i. E., rely on turbo for boost when more power is needed rather than using more gas. My cruze entered "limp mode" in july with 54,000 miles on it. The turbo failed to work while merging onto the freeway and check engine light came on. It was shifting into 4th gear with high rpm to keep freeway speed. When diag box was later plugged in, the code came back as "p0299" - turbo underboost. I attempted to replace the sensor (code came back) and solenoid (code back again) as they came up often in research when looking for a solution. Turbo worked fine for a month and then quit again with the same code and my car in limp mode again. I filed a complaint through gm and they managed to get the part that was backordered indefinitely due to factory workers being on strike. Apparently, gm cut their healthcare overnight. I'd strike too. The service printout i received after replacement stated that they could find nothing wrong with the turbo: "inspected for oil intrusion, none found wastegate solenoid connector missing retainer - does not affect function. Bypass valve opens and closes when commanded. No air induction restriction found. Recommend turbo for failed boost cotrol test" this sounds to me like a faulty part, and an expensive one at $1,501. 86, that i paid for but did not break. Not to mention the sensor and solenoid replaced prior. My car is "fixed", and runs, but this is still an issue with the vehicle in general, and the turbo should be recalled to prevent future danger for others. I also think it's bs that i've had to pay a month's rent for a part that shouldn't have failed at only 54,000 miles. I will not be keeping this car and paying another month's rent in a year. I will also not be doing business with any gm manufacturer. |
Vehicle Mileage at Failure | 54000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WATERTOWN, NY |
VIN pattern | 1G1PC5SB5E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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