Issue ID | 1542301 |
Internal NHTSA # | 11183366 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2014 |
File date | 09/11/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Vehicle was taken into gm dealer (larkin-cobb) chevrolet because it was leaking coolant. Had to add coolant to reservoir at least once a week. Dealer found a small valve dripping on the engine and replaced it. The vehicle was under remaining powertrain warranty at the time of complaint/issue. The vehicle continued to leak after said repair and was brought back to dealer 2 more times and dye test was done and they said they could not find the problem. On the third time the vehicle was taken back again with the same issue.. Loss of coolant. The dealer and gm warranty now want to charge me for cylinder head removal and head gasket replacement. I contended that the car was under warranty at the time of initial repair and the issue was not resolved and should still be fixed under powertrain warranty. Gm warranty rep said no... The "date" had expired. Now i have no choice but to pay for repairs that should have been covered under powertrain warranty.. And gm wont "own" up to its warranty. Cant just take the vehicle back because it was setting off "high temperature" code when at idle and also moving. After researching.. These chevrolet cruzes have a very bad history of cooling problems... Including water pump, turbo seals, and blown head gaskets. Gm should honor thier warrantys and fix the engine and cooling problems with this car. In my opinion, any cooling problem should be fixed because it is badly engineered. |
Vehicle Mileage at Failure | 49000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WEST ALEXANDRIA, OH |
VIN pattern | 1G1PC5SB6E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |