Issue ID | 1083959 |
Internal NHTSA # | 10608233 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2014 |
File date | 02/06/14 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | we received gm safety recall 14305 on june 25th. We were advised of an air bag malfunction and to contact our dealer asap. We called the dealer (paddock chevrolet) immediately and were advised that they had received no instructions from gm. They would call back in two days, which they did. They advised that still had no instructions from gm. It has now been over a week and have not heard from the dealer . I cannot believe that it is taking so long to give instructions to the dealer. In march gm had realized they had a problem . In addition the recall advised us to contact the dealer asap due to the increased risk of injury. I guess this points out to us that gm does not really care about their customer, since their fiasco with the ignition key. I will never buy a gm auto again because of the lack of concern for safety issues with the cars. This basic problem can never be solved as it is ingrained in their management style. |
Vehicle Mileage at Failure | 2750 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WILLIAMSVILLE, NY |
VIN pattern | 1G1PA5SG3E7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 02/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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