2011 Chevrolet CRUZE Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Chevrolet CRUZE 2011 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Chevrolet CRUZE 2011 steering and complaints other owners have filed.
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2011 Chevrolet CRUZE Steering Problems, Complaints and Defects

 Issue ID1035475
 Internal NHTSA #10561390
 ManufacurerGeneral Motors LLC
 BrandCHEVROLET
 ModelCRUZE
 Model Year2011
 File date04/01/14
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemWas parked in front of an establishment and was unable to remove ignition key or move the gear shift up and down. I was able to remove the overdrive box in front of the gear shift so i could shift the car into gear and drive home, however, because the car was not recognizing the gear shift was in park i was still unable to remove the ignition key when i got home so the car's battery died. I contacted one of chevy's tow services in order to get the car towed but due to the car being in the garage, the tow driver suggested that he try to jump the car to avoid having to push the car manually out of the garage. The car started and i was able to drive it to the dealership. After 3 days of working on the car, the service manager told me that the jump may have fried the computer so it needed to reconfigured which cost me over $1000 (due to it not being under warranty). I was only made aware of the many recalls that chevy has had on the cruze due to having to take the car into the dealership again (water pump needed to be replaced) and talking to another customer about my distaste & frustration that i've been experiencing with this car. I was never mailed any of the recalls which i can't understand why as i'm always receiving mailings from the dealership where i purchased my car. I feel as though the initial problem was due to two of chevy's recalls (campaign #11v273000 & 11v270000) so chevy should have paid for the repairs. This issue is one of the many issues i've had since i purchased the car brand new in june 2011.
 Vehicle Mileage at Failure73000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateOLYMPIA FIELDS, IL
VIN pattern 1G1PC5SHXB7XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase13/05/25
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders4
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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