Issue ID | 1033343 |
Internal NHTSA # | 10559808 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2011 |
File date | 23/07/12 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | The brakes completely failed on my car completely in the summer of 2012 when the car was about a year old. It was repaired and given back to me by the dealership. The brakes failed again after i left the dealership (which again put me in heavy traffic with no working brakes). The vacuum pump was replaced on the car at this time. The dealership told me at that time that they had not seen that issue but had another 2011 cruze come in after mine with the exact same issue. The dealership had my car for about 20+ days because the parts needed were on back order. Gm issued a recall notice for this part (vacuum pump) on august 13, 2013 but the letter stated that they did not have the parts at that time to fulfill the recall and would notify customers when they had the parts to complete the recall. On january 10, 2014 my brakes failed again for the third time, while i was in traffic. I had the car towed back to the same dealership. The vehicle has 41,000 miles on it at this time and has had three brake issues in which i had no working brakes. I contacted gm's customer care on january 13, 2014 and their employees expressed minimal concern about their unsafe product and the risk to me or the public. |
Vehicle Mileage at Failure | 24000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MOUNT WASHINGTON, KY |
VIN pattern | 1G1PG5S95B7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 23/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |