Issue ID | 1093511 |
Internal NHTSA # | 10618542 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2011 |
File date | 07/03/13 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | On february 17th, 2012 i purchased a 2011 chevrolet cruze from a local dealership. Unbeknownst to me by july of 2014 my car would be in two different dealerships on five separate occasions for transmission problems. March 7th, 2013 (32,512 miles); repair: checked for codes, no transmission code; vehicle re-programmed with updated software. September 30th, 2013 (36,623 miles); repair: transmission removed, found metal contaminating pistons, tcm failure, transmission reassembled. October 17th, 2013 (36,967 miles); repair: technician test drove with customer, verified concern. Hesitation, hard downshift experienced shudder from stop. Compared to a stock vehicle; same hesitation and hard downshift however does not exhibit acceleration bump from stop. Vehicle repair (completed 7 days later on october 24th, 2013): failed tcm and valve body, verified on test drive. Replaced tcm and valve body. January 23rd, 2014 (mileage unknown, was not provided with work order for this visit); dealership would not confirm problem after driving vehicle for only 15 miles. They were informed that the issue is random and not constant. No repairs performed on this visit. Since being turned away by the original dealership on january 23rd, 2014 i recorded approximately 19 instances of my vehicle either hesitating, |
Vehicle Mileage at Failure | 32512 |
Number of Occurences | |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | POUGHKEEPSIE, NY |
VIN pattern | 1G1PF5S93B7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 16/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |