Issue ID | 864351 |
Internal NHTSA # | 10407320 |
Manufacurer | GENERAL MOTORS LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2011 |
File date | 31/05/11 |
Component | EQUIPMENT |
Product type code | VEHICLE |
Description of the problem | I bought a 2011 cruze and part of the selling point was that it was bluetooth equipped. More and more states are passing handsfree laws and the bluetooth was important to me. It worked maybe 2 months. The phone will not stay connected. It connects for a minute then disconnects for a minute and continues this cycle. I complained to chevrolet and the lady sent me to the dealer to check for updates. I did but the dealer stated that it was the phone. Come to find out, gm has a list of phones that are supposed to work with the cruze. All of them don't even work. I've been bounced all over to different repair shops to no avail. If you will look back, gm has already had other recalls in the past and it seems that the onstar module did not like just any bluetooth phone. It seems that if the onstar module is replaced, the bluetooth problem straightens out. I can't get that across to the dealer because the onstar phone is working and they won't replace it. With a little internet work, you can find all kinds of forums complaining about the cruze's bluetooth. |
Vehicle Mileage at Failure | 500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CONWAY, AR |
VIN pattern | 1G1PF5S99B7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 21/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |