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2011 Chevrolet CRUZE Engine Problems, Complaints and Defects

Issue ID	1214954
Internal NHTSA #	10760242
Manufacurer	General Motors LLC
Brand	CHEVROLET
Model	CRUZE
Model Year	2011
File date	01/05/15
Component	ENGINE
Product type code	VEHICLE
Description of the problem	Practically every day i drive my car, i experience extreme shifting and transmission issues. Specifically, i have to floor the gas pedal for the car to move from 2nd to 3rd shift. This is an automatic car, and it drives like a poorly shifting manual. It is extremely unsafe to drive because it does not accelerate when i hit the gas pedal, rather the engine revs very high and loudly, yet the car does not accelerate. It also has made loud popping sounds from the engine, and the car fills with an exhaust smell, and during the winter coolant smell is obvious in and outside the car. I am very uncomfortable driving-and feel unsafe-driving this car and it is almost four years old with less than 50,000 miles! I have brought it to the dealership on the below dates and they cannot ? Duplicate the issue?, thus have not fixed it. On one occasion, the dealership had my car for 3-weeks! I have no idea if the dealership is even daily testing, or driving, the car. I do know, however, it is extremely unsafe because the shifting and accelerating is unreliable and will most doubtable cause an accident injuring myself and/or others. I have also called gm and numerous occasions and they were very unhelpful, stating they never heard of a shifting/transmission issue with the chevy cruze, when in fact the 2011 chevy cruze was recalled for shifting lock cable. I have received, unsolicited; a letter from a lawfirm to sue gm noting this exact issues shifting/power issues (amongst faulty water pumps, which i also had replaced after only owing the car 2-years), so clearly there are many others experiencing these issues. Dates brought my car to (sullivan's oneills in avon, ct) 1/16/2015; 5/2/2015; 5/09/2015;5/13/2015; 6/24/2015; 7/17/2015 my gm service tickets are 71-1490864298 & 71-1490864298. The car is either a lemon, or needs to be recalled for shifting/transmission issues.
Vehicle Mileage at Failure	35000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WEST HARTFORD, CT
VIN pattern	1G1PJ5S92B7XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	23/05/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	15
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VXEYDBPFCPG047248 SALLJGMF8VA554008 JL5B3J6P6SRP03372 WVGZZZ1TZEW071823 JTEAAHAJ00K015685 JM6DK2W7AK0407476 JN1WYGY60U0822340 JC1NFAEK8J0133673 SHSRD87202U031092 SALEA7AX6L2013635 W1N4632761X357220 WF0CXXGAKCFL55452

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2011 Chevrolet CRUZE Engine Problems, Complaints and Defects, Recalls and Failures

2011 Chevrolet CRUZE Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?