Issue ID | 1133064 |
Internal NHTSA # | 10659105 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | CRUZE |
Model Year | 2011 |
File date | 13/06/12 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | My wife notice the coolant reservoir level had falling well below the full mark. She notified me that she needed coolant added. So we both inspected the car and could not find any leaks so elected to fill the reservoir and notified the dealer. The dealer found that the water pump seal was bad and that the coolant would drip onto the underlying pan and evaporate not leaving a trace of a leak. This was part of a recall so the repair was made. April 2014, mileage 88000. Another coolant leak, outlet manifold and hose failure. Not covered under warranties due to it being a hose. So i was charged $243. 80 for what turned out to be a outlet manifold, attached to the engine (failure). Because a hose was attached to it they claimed it was not covered! My invoice reads $180. 00 labor, 20. 60 coolant, outlet 30. 08 and hose 13. 12. 11/18/2014, another coolant leak. I have an appointment on 11/20/2014 with the dealer and i'm going to ask for a refund due to in my opinion excessive coolant problems. I believe this could effect the engine cooling performance and damage the engine if not already. I have paid for the full warranty package when the car was purchased plus extended warranty package. The dealer is the only service dept. To ever touch this car. |
Vehicle Mileage at Failure | 31000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WALNUT CREEK, CA |
VIN pattern | 1G1PH5S91B7XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 16/05/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |