Issue ID | 1029404 |
Internal NHTSA # | 10556688 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | AVEO |
Model Year | 2010 |
File date | 02/09/13 |
Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM |
Product type code | VEHICLE |
Description of the problem | 2010 chevrolet aveo. Consumer writes in regards to a faulty radiator and unsatisfactory customer service at dealership. *smd the consumer stated in september 2013, he started experiencing problems with the cooling system, where the temperature gauge would start to climb above the halfway point. Thinking it was just loss of coolant, he added more to the reservoir, but to no avail. He decided to take the vehicle to the dealer and it was determined a radiator part was faulty. The radiator and thermostat were replaced at a cost of $1,000. It took a week and a half, before the vehicle was returned to the consumer. Tow months later, while driving, the check engine light illuminated, when he arrived to his destination, he exited the vehicle, but didn't find anything ut of the ordinary, he resealed the gas cap, because he knew sometimes, that could cause the engine light to illuminated. However, later on when he tried to drive home, the vehicle would not shift gears or go over 40 mph. The consumer took the vehicle to a friend, who was a mechanic. An inspection revealed it was a transmission problem related to the installation of the radiator two months earlier. The vehicle was taken back to the dealer, where the repair was made, under the power train warranty. Four days after getting the back, the consumer noticed a hose was hanging from underneath the vehicle. The consumer called his mechanic friend again, where he discovered the technician at the dealer, did not re-attach the transmission to the radiator. The vehicle was towed back to the dealer. |
Vehicle Mileage at Failure | |
Number of Occurences | 2 |
Source of the issue | CONSUMER LETTER |
City and State | PHILADELPHIA, PA |
VIN pattern | KL1TG5DE4ABXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/01/11 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | GORDON CHEVROLET |
Dealer's telephone number | 215-537-2377 |
Dealer's city | PHILADELPHIA |
Dealer's state code | PA |
Dealer's ZIP code | 19149 |