Issue ID | 1614765 |
Internal NHTSA # | 11277095 |
Manufacurer | General Motors LLC |
Brand | CADILLAC |
Model | SRX |
Model Year | 2015 |
File date | 30/07/17 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | Low beam headlights do not provide enough light to drive safely at night. This problem is known by gm and they refuse to honor the repairs. Many forums discuss this since it involves the cadillac srx from 2011-2015. All they go is replace the weather stripping around the light but that is not effective. My wife and i are pretty much confined to daytime driving because the low beams are so useless at night or in the rain that you really would be better off with candles. I was forced to drive for an emergency last night and almost had an accident on a country road because the lights did not light up the road good enough to see where i was driving. Service center said there was nothing they could do but there is. They have better headlight assemblies but will not replace them. Gm just stalls and stonewalls the customer. I had the brightest low beam bulb replaced in both lights but the headlight design is the problem. Most expensive peace of trash i have ever owned. Been dealing with this since purchasing in 2017. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHARLOTTESVILLE, VA |
VIN pattern | 3GYFNBE38FSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 05/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Was defective tire repaired? | |
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Type of child seat code | |
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