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2015 Cadillac SRX Visibility Wiper Problems, Complaints and Defects

Issue ID	1599865
Internal NHTSA #	11254644
Manufacurer	General Motors LLC
Brand	CADILLAC
Model	SRX
Model Year	2015
File date	11/09/19
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	I purchased a used 2015 srx cadillac in 2017 with 26,000 miles on it. Progressively the headlamps (low beam) have gotten dimmer and dimmer to the point that i am now having to drive my car with the high beams on because i cannot see the road in front of my vehicle. The car is 4 yrs old now and has 70,000 miles. I travel frequently at night and i do not feel safe in this car now. If a person were walking along the road or a deer were to run in front of my vehicle even at an adequate distance for any other car i have ever driven, i would not see it in time to avoid an accident. I also fear running off the road because i can barely see the lines. I have contacted my dealer, and am waiting for a response. I have done a lot of research on this issue and many people are reporting this same issue with the srx models 2010-2016. They report issues on forums and some have even experienced rollovers and ending up in ditches due to limited visibility at night. Many older people drive cadillacs and they have even had their dealership question their eyesight. There has been a class action suit about this issue, but apparently it has been dropped in all states but fl and ca. I work for a major truck manufacturer and i know that you are the government agency to involve on such serious safety issues as this. I hope that you will look into this issue as many forums have reports of people saying gm is up for a suit if they end up having a fatal crash from the dim lighting. I have also read that gm refuses to acknowledge the issue. Even when the headlamps are replaced by the dealer, the issue is reported to return. I doubt the headlamp quality issue has ever been addressed with any kind of modification to resolve the issue by gm. Read this forum for more reports of this issue http://gmauthority. Com/blog/forum/cadillac-forum/. I trust your agency will seriously examine this issue.
Vehicle Mileage at Failure	70000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WINSTON SALEM, NC
VIN pattern	3GYFNBE38FSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	06/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2C3CDXEJ7CH220882 1GCEK19TX2E252542 1B7MC33671J197478 WAUZZZ4E83N007967 KM8SNDHF7GU149918 1GCEK14K0PZ245565 VN1F9BMH527862443 JTMRJREV5JD242824 1J4GL58K65W720040 2HKR55H51PH708270 4T1DAACK7SU082401 RP0TC2D42NS012325

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2015 Cadillac SRX Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2015 Cadillac SRX Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?