This is an online automotive information provider of a detailed information on complaints, defects and recalls for Cadillac SRX 2015 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Cadillac SRX 2015 unknown or other and complaints other owners have filed.

Enter valid VIN:

2015 Cadillac SRX Unknown Or Other Problems, Complaints and Defects

Issue ID	1604160
Internal NHTSA #	11257864
Manufacurer	General Motors LLC
Brand	CADILLAC
Model	SRX
Model Year	2015
File date	12/06/18
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	The cue system is totally unresponsive. I have around 57,000 miles and bought this car as a certified used vehicle with around 30k miles. The cue system worked when i bought the car but certain icons later stopped responding while the mileage was under 50k. And now nothing responds. I called customer service they told me to open the door while the car was running then turn off the car and count to 30 and that should unfreeze the cue. This did not work. I am told it will cost anywhere from $1200 to $2500 to fix the cue and other cadillac owners reported in forums that the fix will eventually stop working. According to the forums and what i could search this issue has impacted 2013 - 2016 models. Gm should pay for this fix and the fix should be permanent. I love the srx but will never buy another gm product. This cue screen freeze is while in park and drive. I try sending navigation from the cadillac app and it does recognize receiving the map but won't load or go to navigation. When i touch the home button it will go back to the main screen but the freeze prevents any changes. I cannot use the navigation, sync the temp or modify any settings. It is totally frozen.
Vehicle Mileage at Failure	40000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	NEW PORT RICHEY, FL
VIN pattern	3GYFNGE32FSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5TEUU42N78Z585645 1HD1KRM11EB639245 1FT8W3DM6RED61832 5TBJN32193S430424 5TFUY5F19GX575609 1FUJGBDV5ALAN6481 4YDTATK26NY935064 KLAPC56LDNB131532 WBY1Z2C51EV285832 W1KLF5AB8SA097363 WBY1Z4C51EV274972 3JBVMAY44NE000494

Rating: 4.7 from 5 (3783 reviews)

2015 Cadillac SRX Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2015 Cadillac SRX Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?