2015 Cadillac SRX Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Cadillac SRX 2015 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Cadillac SRX 2015 unknown or other and complaints other owners have filed.
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2015 Cadillac SRX Unknown Or Other Problems, Complaints and Defects

 Issue ID1539246
 Internal NHTSA #11181022
 ManufacurerGeneral Motors LLC
 BrandCADILLAC
 ModelSRX
 Model Year2015
 File date07/02/19
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problem2015 cadillac front lights very poor, dim. Took to dealership, charged us $188 to "diagnose" when the problem was obvious, they were cloudy. Then charged us $1774 we had no choice, lights were disassembled, we needed to see at night! Note there were several others getting same repair right there at same time. I was angry, dealership had a "button" built in on computer to get financial credit from gm, obviously this happens often. The credit was $800 automatically,(we then paid net $974. )i want all to be replaced and credited. I called gm, they allegedly contacted cadillac and they said would not help us. Gm senior rep admitted this is a problem, happens often 2015 model. This was obviously is a recall issue!. They were going to charge us $188 (diagnose) and not fix it, or $1774 to replace/put back together. Gm senior rep said we shouldn't have paid, it would have been easier to get it solved if we didnt pay. What? We had to see! The lights were in pieces, we had to pay $188 if we didnt replace it and pay for it. We had no choice. Please help us get full reimbursement this is very obviously a problem with many of these 2015 srx. This treatment and charges to replace was outrageous. Our car just got out of warranty btw, and only has 47,600 miles on it. We have another car 11 years old, lights are fine, we had another car for 20 years never replaced front lights. They are defective pure and simple, very unsafe. We had to use brights before replace.
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateESTERO, FL
VIN pattern 3GYFNBE35FSXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase14/12/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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