Issue ID | 1666460 |
Internal NHTSA # | 11328385 |
Manufacurer | General Motors LLC |
Brand | CADILLAC |
Model | SRX |
Model Year | 2015 |
File date | 07/05/20 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | Bought my cadillac 2015 srx last april 2019, is has been thru one winter. Just a few months back noticed a burn in the seat back down at the bend while cleaning the car. Took my car to quantrell of lexington, ky dealer and they will not cover the replacement and stated they called the manufacturer and they will not cover the replacement. I was told it was a seat warmer malfunction. It is a miracle that my car did not catch on fire. The cts models were recalled for this very reason, but the will not recall the srx's. I have seen many complaints online for the srx. I should not have to pay to replace my seat and seat warmer when this is a vehicle safety issue. |
Vehicle Mileage at Failure | 55655 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LEXINGTON, KY |
VIN pattern | 3GYFNEE31FSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 06/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |