Issue ID | 1664946 |
Internal NHTSA # | 11327298 |
Manufacurer | General Motors LLC |
Brand | CADILLAC |
Model | SRX |
Model Year | 2015 |
File date | 11/06/19 |
Component | EXTERIOR LIGHTING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 cadillac srx. The contact stated that moisture entered the headlamp which caused the headlights to shine dim while driving at night or in low light conditions. The contact received a letter from the manufacturer where they have acknowledged a defect with the headlamps. The contact was provided a timeline in which to have the headlamps replaced out of pocket and would later be reimbursed by the manufacturer for the replacement of the headlamps. The contact took the vehicle to service chevrolet cadillac (1212 ambassador caffery pkwy, lafayette, la 70506) where the vehicle was inspected and it was confirmed that the headlamps were defective. The vehicle was not repaired due to the replacement headlamps not being available. The manufacturer was made aware of the failure. The failure mileage was 80,000.*dt*jb |
Vehicle Mileage at Failure | 80000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | EUNICE, LA |
VIN pattern | 3GYFNBE34FSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 06/12/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |