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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

Issue ID	1642143
Internal NHTSA #	11307530
Manufacurer	General Motors LLC
Brand	CADILLAC
Model	SRX
Model Year	2015
File date	01/02/20
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	The headlights on my cadillac srx are very dim. It is almost impossible to drive in the dark without using the brights. A class action law suit has been handled in california and florida but nothing done anywhere else. I filed a complaint with cadillac but was told that they are aware of the situation and in the planning process for the remedy. Per my research, the headlights are allowing moisture to get inside which is causing damage to the lights and wiring. The lights are not out but just go dim. I asked the dealership and the cadillac customer service representative if replacing the bulb would help and they stated that the entire unit would have to be replaced. At this point, my lights are so dim that it is becoming nearly impossible to drive in the dark in unlit areas. I was hoping that cadillac would show responsibility for this issue but it appears they are waiting on your department to issue a recall. Per the dealership, this issue could cost between $1800-$3000 to fix and they are well aware of the problem. I am not familiar with the process and in no way think that one complaint merits a recall but it is my hope that your department, or the governing agency, will look into this ongoing issue. It is a major safety concern for myself and many others. Please let me know if i can provide any more information. I would like to be helpful in hopes of getting this issue fixed without spending thousands of my own money.
Vehicle Mileage at Failure	0
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	KENNESAW, GA
VIN pattern	3GYFNAE34FSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	06/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

TMBHT61Z9C2190108 WBADD6323VB000000 1FAHP35N68W143912 LBYD21DPTKE240536 5FNYF6H54GB077986 2HKRW2H20JH103298 WDD1770871J091979 U5YPK812GKL648883 3AKJHLDR0LSLR2923 SALVA2BB8DH710275 1C3XC66R3MD200646 1M2AV04C6GM015899

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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?