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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

Issue ID	1620389
Internal NHTSA #	11281326
Manufacurer	General Motors LLC
Brand	CADILLAC
Model	SRX
Model Year	2015
File date	04/10/19
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	Our 2015 cadillac srx has extremely dim low beam headlights. They are so dim that we are afraid to drive the car at night. When we do drive at night, we drive with the high beams on because they have not be affected by the defect yet. Driving with the high beams on at all times is hazardous to other drivers, but the low beams are so dim, it is nearly impossible to see the road. There have been several class action lawsuits, but to date, gm refuses to address the flaw in the headlight assembly. According to the lawsuit, the seals gm used in the exterior headlight housing units wear out and deteriorate and allow moisture to accumulate and condense from the air that flows through the vents. However, the vents for the housing units are defective because they interfere with the flow of air through the faulty seals of the headlights. The condensation causes headlight problems that include failure of the bulbs due to corrosion of the components such as the igniters, in addition to electrical shorts that occur. Since 2011 and in an effort to do something about owners complaining about the headlights being too dim or failing completely, general motors allegedly issued a customer satisfaction program and several technical service bulletins (tsbs). But the plaintiffs claim gm's efforts haven't fixed the dim headlights.
Vehicle Mileage at Failure	60000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	GURLEY, AL
VIN pattern	3GYFNBE30FSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	06/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2GNA1PEK1C6233256 1FTYE1Y02NKA47577 3VWPL7AJ1BM601243 1D7HA18N23S172969 YS3FB49S691017370 5NPE24AF3FH145846 WDB4632721X231638 1FTEW1EP8PKF65823 KNAE25LA7J6037740 1GTDL19W1YB524263 LNAACAA28M5463554 YV4102WK2M1074686

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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?