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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

Issue ID	1614764
Internal NHTSA #	11277095
Manufacurer	General Motors LLC
Brand	CADILLAC
Model	SRX
Model Year	2015
File date	30/07/17
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	Low beam headlights do not provide enough light to drive safely at night. This problem is known by gm and they refuse to honor the repairs. Many forums discuss this since it involves the cadillac srx from 2011-2015. All they go is replace the weather stripping around the light but that is not effective. My wife and i are pretty much confined to daytime driving because the low beams are so useless at night or in the rain that you really would be better off with candles. I was forced to drive for an emergency last night and almost had an accident on a country road because the lights did not light up the road good enough to see where i was driving. Service center said there was nothing they could do but there is. They have better headlight assemblies but will not replace them. Gm just stalls and stonewalls the customer. I had the brightest low beam bulb replaced in both lights but the headlight design is the problem. Most expensive peace of trash i have ever owned. Been dealing with this since purchasing in 2017.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CHARLOTTESVILLE, VA
VIN pattern	3GYFNBE38FSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	06/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
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Dealer's city
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Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

ZGA662P000E003311 SALLSAA336A972783 VN1F9BMH527862443 7AT08G1XX23215781 15GGE3116R3094544 3N1AB7AP5FY291647 2HGFC2F85KH548148 W0LGT8EM1E1163448 2FAFP74W04X132234 1G1FB1RSXG0170982 5J6RW2H82KL016787 WBAVB16020NB24142

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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?