2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Cadillac SRX 2015 exterior lighting. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Cadillac SRX 2015 exterior lighting and complaints other owners have filed.
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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

 Issue ID1559715
 Internal NHTSA #11204129
 ManufacurerGeneral Motors LLC
 BrandCADILLAC
 ModelSRX
 Model Year2015
 File date30/03/19
 ComponentEXTERIOR LIGHTING
Product type codeVEHICLE
 Description of the problemThe low-beam headlights are very dim. I asked the dealership's service department about it and was told that gm was aware of the faulty part (headlight assemblies with poor quality seals) and would reimburse me up to $1600 for replacing them with the same faulty part. I received a letter from cadillac that offered the reimbursement in exchange for waiving any future fix for the problem. On march 30, 2019 while driving on a highway with a curb, i hit a piece of wood that i couldn't see because of the dim headlights. Hitting the wood caused the car to veer into the curb causing over $4000 damage to the vehicle. While looking for a possible fix for the problem on the internet, i have found that many owners of this model cadillac complain of the same problem. I also found that gm/cadillac has settled class action lawsuits in california and florida pertaining to this issue. Obviously, this is a major safety issue that gm/cadillac is aware of yet they are not offering the owners a lasting remedy for the safety of the drivers. I have pictures and estimates for the damages but am unable to scan into this computer. I can send them separately from my phone. If needed, email me.
 Vehicle Mileage at Failure90200
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateEIGHT MILE, AL
VIN pattern 3GYFNBE34FSXXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase06/12/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed38
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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