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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

Issue ID	1553190
Internal NHTSA #	11193926
Manufacurer	General Motors LLC
Brand	CADILLAC
Model	SRX
Model Year	2015
File date	22/07/18
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	I noticed that the headlights on my 2015 cadillac srx became extremely dim around july of 2018. It is very hard to see well when driving at night, and it is a hazard!! I mentioned the problem with the lights being dim when i went in for an oil change at the dealership, but i was told there was nothing they could do to fix the problem. At the next oil change, i again complained about the dim light problem. The dealership replaced the headlights with new cadillac bulbs (under warranty), but that did not fix the problem. Then, ater more complaining to the dealership, i contacted cadillac. Cadillac suggested that the dealership change the cadillac bulbs (no longer under warranty) with after market bulbs. Those bulbs also did not fix the problem!!! I am very unhappy, and am still driving around with dangerously dim lights!!!
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MORTON, IL
VIN pattern	3GYFNEE34FSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	06/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3C4NJDCBXJT457927 ZHWEC1ZM6RLA00194 JTECJ09J605511751 6FPAAAJLCMWP10504 YV1902FH7B2011076 5WTA22208NC000007 1J4FA39S44P730658 19XFL1H83RE402326 VF17RJL0H50653171 1G1YY33P5N5103875 WAUZZZFY4K2005995 1ZVFT84N975296099

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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?