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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

Issue ID	1534300
Internal NHTSA #	11173639
Manufacurer	General Motors LLC
Brand	CADILLAC
Model	SRX
Model Year	2015
File date	01/01/19
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	The low beams on this vehicle create a driving hazard at night. There literally are hundreds of complaints just by doing a google search. See also carproblemzoo. Com gm/cadillac has no fix. The lights do not project properly and in dark areas you can't tell at times that the lights are working. Gm should be required to fix this issue. I replaced the halogen lights with new halogens and no difference. I then upgraded halogens to led bulbs with a minimal fix. Please take these issues seriously. People have written online that they cannot drive the vehicle at night. The only safe measure is to drive with high beams, which is not possible. This problem is systemic with the luxury edition cadillac srx. I think it's the lens or electrical. I think this is the reason that the 2016 srx has hid headlights. Numerous websites indicate complaints from drivers who say that the cadillac dealerships acknowledge the issue but also say that gm has not issued a fix. Dealerships want hundreds of dollars up to over a thousand dollars to fix it, but they also state that the fix might not work. Please investigate this. It is truly a serious safety issue. Please hold gm accountable. Thank you for your time and consideration. This problem occurs when driving. It is extremely difficult to see the road and to see people walking across the street and to see paint lines. The lights do not project solidly and widely as do other makes of vehicles on the road. I am taking my car to the dealership on 2/2/19 to ask them to assess the situation.
Vehicle Mileage at Failure	49083
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PHILADELPHIA, PA
VIN pattern	3GYFNEE33FSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	14/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
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Date of manufacture
Type of child seat code
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JHMAP1148YT003938 W0L0ZCF6961069759 WAUZZZ4G3GN165463 WV1ZZZ7HZ4H110443 2C3CDZJG5MH674023 VF1JP0WF540991438 3N1CP5C96NL469624 LXGDPA5508A000838 SALLMAMJ4BA335236 3CZRZ2H7XPM704752 JAANNR85HM7100582 2T1BR32E08C915182

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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?