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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

Issue ID	1515240
Internal NHTSA #	11152608
Manufacurer	General Motors LLC
Brand	CADILLAC
Model	SRX
Model Year	2015
File date	25/10/18
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	We purchased this car in october 2018. A few days later we were driving home at night. I turned on the low beam headlights and told my wife i could barely see any light. A few moments later i almost drove into a ditch. We called the dealer the next day. Despite having a remaining bumper to bumper warranty, we were required to pay $208. 81 for replacement bulbs, which they said were not covered under warranty. They are barely brighter than the ones they replaced. This is astonishing that a leading us manufacturer has elected to play russian roulette with its customers lives. Consider this message a safety complaint against this manufacturer and a promise to join the class action suit that is now starting in florida. I should be reimbursed the $208. 81 and both headlight assemblies replaced with redesigned ones. Simply replacing small bulbs again will not suffice. Cadillac and gm need to be held accountable. If we are injured or killed because of the very poor output of these low beam headlights i will chase the souls of all those at cadillac and gm beyond the depths of hell forever. There is no excuse for equipment such as this, and no excuse for not repairing it properly.
Vehicle Mileage at Failure	31000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WAKE FOREST, NC
VIN pattern	3GYFNBE35FSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	03/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBAVL3108EVS39963 2C3CDXBG7DH718025 WDB1260371A092878 JT2MA67L1E0124134 WVWZZZ3BZ2P246439 2A4RR5D10AR479213 1ZVHT85H665234434 SALGA2AY6LA573133 WBY11CF07PCM73993 5FNRL5H98CB141483 JHMES95604S015401 KMHSH81DP8U297166

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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?