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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

Issue ID	1481802
Internal NHTSA #	11111797
Manufacurer	General Motors LLC
Brand	CADILLAC
Model	SRX
Model Year	2015
File date	01/03/18
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	Please help me! I can't see to drive my 2015 cadillac srx at night due to the dangerously dim headlights. I nearly got killed on july 14. I was on the highway after dark, i literally could not see anything, it was like driving with the headlights off. So, i slowed the car to 35mph just so i could see to find my exit off the highway. I used my bright lights as much as i could, but i was blinding the drivers coming towards me. After purchasing this 2015 cadillac srx in december 2017, i noticed the dim headlights. After returning from vacation in march 2018, i took the car to my local dealer for service. I was told they installed a different headlight assembly but saw no improvement, so they put the old headlights back in. However, they thought they were brighter just from being cleaned. In june, the headlights were getting worse, so i returned to the dealership. I was told a gm representative was there that day, they would speak with him about the problem, then call me back to schedule another appointment. Today, july 16 i had not received a call, so i called them. I have another appointment scheduled for monday, july 23. I was told this is their last ditch effort in trying to fix the headlights. I cannot drive the car after dark period. I don't know what to do, please help!
Vehicle Mileage at Failure	25000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	IRONTON, OH
VIN pattern	3GYFNBE37FSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	14/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1C6SRFHT0NN195213 WVWZZZAUZGW904363 TMBER7NW4L3026640 JN8AY2NYXR9499930 JTHBK262002025023 SALLHBMM3MA654996 1HTSCNENXLH289169 4T1BF1FK6CU610337 1C4PJMDS1GW311068 SALAG25488A455037 KNAFX4119F5879611 ZFA24400007455948

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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?