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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

Issue ID	1468930
Internal NHTSA #	11097187
Manufacurer	General Motors LLC
Brand	CADILLAC
Model	SRX
Model Year	2015
File date	11/09/17
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	On or about september 11, 2017, i encountered a life threatening situation due to the defective headlamps on my 2015 cadillac srx. I had to evacuate to virginia from florida due to hurricane irma. As i was driving up a steep mountainside at night to get to my destination, i noticed i could barely see the road in front of me. I was put in a very dangerous situation, as i could not use my bright lights because that would "blind" the cars coming down the mountain in the opposite direction. This was a life threatening situation as one wrong maneuver could send you off the side of the mountain or head-on into another vehicle or pedestian. Upon my return to florida, i immediately took my car into the dealership and they acknowledged the problem as fog and haze covering the lens due to "weather" and replaced both headlamps. On may 13, 2018, i noticed the same head lamp dimness while driving at night making it difficult to see the road or pedestrians or anything. I returned to the dealership and they said the same thing happened again to the driver's side headlamp and replaced it. This has been less than a year since the initial replacement. Clearly there is a defect with the design and/or integrity of these headlamps and a newer version must be manufactured. I live in florida and if moisture is causing this, this will be an ongoing problem. This is very costly to fix, not to mention, life threatening as you are unable to see the road or pedestrians or anything else while driving at night with barely any light illuminating the path in front of your vehicle.
Vehicle Mileage at Failure	30000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SARASOTA, FL
VIN pattern	3GYFNBE31FSXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	03/12/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JN1CA21D6XT216387 SALGA2JE9FA204180 WF0AXXWPMADP34334 55SWF4KB7FU005865 WAUZZZ4M5JD011016 SALYA2BN6JA764038 XLRTEH4300G059188 3VW2K7AJ7FM252432 5XXGT4L31KG352668 VF3EBRFNC13083577 3GCUKREC3EG352334 VF3AA8HSCB8169456

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2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2015 Cadillac SRX Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?