Issue ID | 1708282 |
Internal NHTSA # | 11377503 |
Manufacurer | General Motors, LLC |
Brand | CADILLAC |
Model | SRX |
Model Year | 2015 |
File date | 01/05/20 |
Component | EXTERIOR LIGHTING:HEADLIGHTS |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 cadillac srx. The contact stated that while driving at various speeds, the headlights failed to provide proper brightness while in operation without warning. The contact used the high-beam headlights for proper visibility at night. The contact had taken the vehicle to cadillac of las vegas (5185 w sahara ave, las vegas, nv 89102) where she was informed that a notice for the repair should have been sent out to her however, the contact had not received a notice. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.*dt the consumer stated the dealer inspected vehicle and found the headlights were dim. The headlights were removed and replaced. The consumer called priority care and will obtain a refund in one month. *dt*dt*jb*jb*dt*jb |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | WALNUT CREEK, CA |
VIN pattern | 3GYFNAE30FSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 14/03/18 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | MICHAEL STEAD CADILLAC |
Dealer's telephone number | 925-934-9300 |
Dealer's city | WALNUT CREEK |
Dealer's state code | CA |
Dealer's ZIP code | 94596 |