Issue ID | 1515294 |
Internal NHTSA # | 11152646 |
Manufacurer | General Motors LLC |
Brand | CADILLAC |
Model | SRX |
Model Year | 2015 |
File date | 16/11/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | At 32,650 miles, while parked in my driveway, the car began to flash the headlights and honk the horn four times in succession, then it would stop. I saw this happen four different times in two days while it was parked. At this time, there was also a constant ticking sound in the rear of the car and the lift gate would not open. I took it to my local cadillac service today, november 19, 2018. The problem was diagnosed and i was told the sunroof rear drainage tubes had leaked water onto the lift gate motor causing it to quit working. This repair would cost me a minimum of $1800 because the warranty expired on november 4, 2018, (due to the delivery date being beyond three years). Since purchasing this certified pre-owned 2015 cadillac srx less than one year ago, i've dealt with headlights so dim i could not see to drive at night. After four visits to cadillac service they finally figured out a fix. There were transmission issues: the car would hesitate when giving it the gas from a stopped or slowed position to the point it jerked me and my passengers back in our seats. Once again, it took four tries to get it fixed. And, the battery completely died at 30,000 miles. |
Vehicle Mileage at Failure | 32650 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | IRONTON, OH |
VIN pattern | 3GYFNBE37FSXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 07/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |