2015 Cadillac SRX Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Cadillac SRX 2015 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Cadillac SRX 2015 electrical system and complaints other owners have filed.
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2015 Cadillac SRX Electrical System Problems, Complaints and Defects

 Issue ID1495659
 Internal NHTSA #11124757
 ManufacurerGeneral Motors LLC
 BrandCADILLAC
 ModelSRX
 Model Year2015
 File date01/07/18
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemThe cadillac cue screen is faulty and needs to be recalled. I purchased my cadillac new from the dealership and before it hit 9,000 miles the cue screen started freezing and switching radio stations and the touch screen would not work. I took it to the cadillac dealership in leesburg, fl and they replaced it. There was a back order on the cue and it took 3 months to get replaced and i had to escalate it thru gm to finally get it replaced at 3 months. That was june 2016. At 46,000 miles the cue started doing the same thing it had done before. I took it to the dealership in leesburg, fl and once again had to have the cue replaced. My co-worker also has a 2015 srx and at 15,000 miles she also had to have the cue replaced (same dealership). Needs to be a recall , for people out of warranty this can be an expensive fix and it's obvious the cue has a defect. When it was first replaced in 2016 i was told by service that the reason for the 3 month delay was due to a backorder because so many had to be replaced.
 Vehicle Mileage at Failure47000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateMASCOTTE, FL
VIN pattern 3GYFNBE32FSXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase06/12/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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