2012 Cadillac SRX Seats Front Assembly Power Adjust Recall

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2012 Cadillac SRX Seats Front Assembly Power Adjust Recall

 NHTSA Recall #104908
NHTSA Compaign #14V447000
MFG Compaign #14271
 ManufacturerGeneral Motors LLC
 SupplierCADILLAC
 BrandCADILLAC
 ModelSRX
 Model Year2012
 ComponentSEATS:FRONT ASSEMBLY:POWER ADJUST
 Date of notification26/12/14
 Begin date of manufacuring18/05/11
 End date of manufacturing01/08/11
Type of recallV
Recall initiatorMFR
 Report received23/07/14
 Report created23/07/14
Regulation part number
FMV safety standard number
Estimated number of affected units414333
 Defect summaryGeneral motors llc (gm) is recalling certain model year 2011-2012 buick lacrosse, regal and chevrolet camaro, as well as certain 2010-2012 cadillac srx, chevrolet equinox and gmc terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
 Consequence summaryIf the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
 Corrective actionGm will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on september 11, 2014. The recall began on december 26, 2014. Owners may contact gm customer service at 1-800-521-7300 (buick), 1-800-458-8006 (cadillac), 1-800-222-1020 (chevrolet), or 1-800-462-8782 (gmc). Gm's number for this recall is 14271.
 Recall notesOwners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153).
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.
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