Issue ID | 1163475 |
Internal NHTSA # | 10692143 |
Manufacurer | General Motors LLC |
Brand | CADILLAC |
Model | ESCALADE |
Model Year | 2009 |
File date | 02/03/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | My wife was going to a doctor's appointment with our 1 year old child. When she arrives she noticed the power-assisted step did not unfold when she opened her door, as it normally does. When she returned from her appointment and got in the car it the power-assisted step opened normally. After making her first turn out of the street she had parked on, the navigation cd started ejecting and inserting itself automatically, all of doors were locking and unlocking, the lights on the instrument panel and center console were flickering, power steering was lost, and the car stalled. She managed to veer over, turn the key off, and called me. I told her to put the car in park and try to restart. It started fine and she carefully drove back home. I dropped the car off at my local mechanic and they stated there were multiple well-documented bulletins on this electrical failure happening and that the dealership would be best suited to repair the issue. I then took it to the dealership and they stated they had to replace the positive and negative terminal cables to the battery. This could have been a much worse situation in which my wife or child was permanently injured or killed. Imagine if this had occurred on a highway - car stalling and losing power steering. This matter needs to be addressed as it seems to be a common theme for this make and model. Do not wait for a fatality to occur. |
Vehicle Mileage at Failure | 56000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | COCKEYSVILLE, MD |
VIN pattern | 1GYFK23249RXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 11/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |