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2014 Cadillac ATS Unknown Or Other Problems, Complaints and Defects

Issue ID	1286420
Internal NHTSA #	10871315
Manufacurer	General Motors LLC
Brand	CADILLAC
Model	ATS
Model Year	2014
File date	13/05/16
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	On may/13/2014, at 10 am i had to travel less than 2 miles from my own house to my podiatric doctor, the car was stationary till the end of my appointment about 30 minutes. Upon going back to my house i notice some like scratches on the dashboard screen that house all controls, such to platy a radio station etc. The are on the right side of such screen about 2 inches wide and all the way to the top. On may/16/2016 i called baker cadillac of charleston sc, explain what it had happen, were told to bring the car so they could look at it, some we did on may/24/2016, were told that will need to order the part and will let me know when they had it, i had to insist for the person to write an order, some he did but not vey happy. While we were waiting for the form to be ready another employee told us that if we see a red light not to drive and that had happen on other vehicles and they are several pieces of plastic on that configuration, upon returning home a long about 1. 1/4 inch red light appeared on the left side of such screen, as today may/28/2016 the vehicle is not been out of my garage and it will be there till the time to take to dealer to be repaired. On may/26/2016 we got a phone call from the dealer baker cadillac to let us know that the part was available and were given an appointment for june/01/2016 at 11 am and will take 1 to 1. 1/2 hour to be replaced. I was big surprise that the part got there 2 days latter, i took a picture but is not very clear, upon being at the dealer i will try to obtain a picture there and if possible once is removed from my vehicle and if possible to see if they could give it to me. I think that this problem should be investigate..
Vehicle Mileage at Failure	3774
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SUMMERVILLE, SC
VIN pattern	1G6AB5RA1E0XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	27/03/23
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	30
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN numbers:

JH2PC40J9PK900083 WBANW13598CZ84712 1FMDE5BH1NLA75116 MP1N1R75LHT101786 2B3KA43G16H241478 KMHCT41D6CU219311 2GCEC19V231208813 JTEBU5JR1L5836331 WDD2132042A751933 5TBET34125S495722 1C6RD6FT9CS221774 LRW3F7FJ2MC403029

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2014 Cadillac ATS Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2014 Cadillac ATS Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?