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2015 Buick REGAL Exterior Lighting Problems, Complaints and Defects

Issue ID	1541566
Internal NHTSA #	11182703
Manufacurer	General Motors LLC
Brand	BUICK
Model	REGAL
Model Year	2015
File date	14/06/18
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	We had the driver's headlight replaced under warranty due to it holding water. Once we got the car back and drove it at night, it was apparent that the light pattern was not the same. See photo. We were not able to see the road on the left side since the beam was essentially pointed down so i took the vehicle back and they said that the headlight was a new design and that's how it looks but they claimed to have adjusted it again. That week we drove to orlando at night and almost every car in the opposite direction would either flash their lights at us or honk their horn. I did a static test and the ledt light was illuminating overhead road signs at a distance of 50ft so we were blinding oncoming drivers. I contacted buick corporate and they told me to take the vehicle back to the dealer a 4th time, once again i was told this is the new design but we will adjust it. As it stands right now, my left and right headlights are throwing 2 completely different light patterns, i still can't see the left side of the road and the high beams on the left side don't seem to illuminate anything at all. I'm a licensed engineer and accident re-constructionist that has subjected other vehicles to dot and sae headlight tests and these lights will not pass. It also causes undue stress on the the driver since the lighting pattern is no longer consistent across the front of the car. I would like some help in getting gm to acknowledge this issue and correct it since they are telling me that once my warranty expires in may, they are no longer responsible
Vehicle Mileage at Failure	23000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	ROYAL PALM BEACH, FL
VIN pattern	2G4GT5GX7F9XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	19/09/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JN8AZ1MU7EW403639 WDB2030351A185923 LZWADAGA0NG013159 JSAJTE54V00200349 JTFEB9CP8R6053429 VNKKL12310A049142 WBY12CF090CH99574 JTDKN3DU0A1300738 1FMJK2A57EEF17807 WAUZZZ4BZYN051158 WP1ZZZ9PZ8LA41006 VF1BR1G0H42303069

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2015 Buick REGAL Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2015 Buick REGAL Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?