Issue ID | 1048380 |
Internal NHTSA # | 10573214 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | LACROSSE |
Model Year | 2012 |
File date | 01/02/12 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | New car.. Had continued issues of tilt wheel unlocking in locked position. Dealer had told us.. We were the only ones with the problem."did service.. No records.. Drove new car again.. Same problem.. Steering wheel unlocked.. Caused new car to go off into the ditch due to loss of sudden control. Called dealer.. They sent up a tow truck.. I refused to drive new car till corrected. I searched internet.. Found others with same problems.. The dealership supplied us with a free rental.. 4 weeks.. And finally replaced the entire steering column assembly.. No charge under new car warranty. The problem never occurred again... Car is still driven... And no problems.. Have 18000 miles now. The steering issue was reported to nhtsa.. But never was followed up by anyone.. No reply.. Nothing.. |
Vehicle Mileage at Failure | 25 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SOMERSET, KY |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 07/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |