2012 Buick LACROSSE Equipment Adaptive Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Buick LACROSSE 2012 equipment adaptive. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Buick LACROSSE 2012 equipment adaptive and complaints other owners have filed.
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2012 Buick LACROSSE Equipment Adaptive Problems, Complaints and Defects

 Issue ID1109393
 Internal NHTSA #10632504
 ManufacurerGeneral Motors LLC
 BrandBUICK
 ModelLACROSSE
 Model Year2012
 File date08/09/14
 ComponentEQUIPMENT ADAPTIVE
Product type codeVEHICLE
 Description of the problem2012 buick lacrosse with less than 45k, the car has not started for 3 days and car will finally start after the key is left in the ignition for about a minute then the interior lights and screen come on (appearing as though the car was just charged) the car has had limited steering control the "power steering service soon" light appears a long with another warning light that says '' roll drivers window up, then down" the windows will not roll down neither do the locks work in the car. I was driving down the road and had to pull off to the side while all this was taking place. I have contacted gm for 2 days now,a gm rep named "rupert" took the initial call and said " don't worry, it's all covered gm will take care of it" ( these calls are recorded.) i made it to a friends house enough to get gm to call roadside assistance and take my car to the dealer, [xxx] said that it would be best to take my car to the dealer i bought it from. 22 miles away. 8:30 am was when the call was initiated and a call from gm roadside assist was made to me at 9:30am with a 2h eta. The first tow truck broke down and i had to call roadside assistance back once the first tow truck did not show up 30 min past the given eta. Finally the second tow truck arrives at 1310 and takes my car to the dealership. I call the dealership to discuss the rental car promised by gm, the dealership says that gm only covers a rental for 3 days, but it will be at the minimum 7 days before my car is even looked at, so i have to pay out of pocket for a rental car for 4 days until my car is even looked at, that's not including the time to fix the problem if it can be fixed right away. After speaking to 6 tier 2 reps specialist and managers i have no answers with a broken car, a rental that is half the size as my lacrosse and i still have to pay for the rental. Lucky i did not die driving! This needs to be addressed!
 Vehicle Mileage at Failure
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateHUNTINGTOWN, MD
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase04/10/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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