Issue ID | 970738 |
Internal NHTSA # | 10503672 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | LACROSSE |
Model Year | 2012 |
File date | 01/06/12 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 buick lacrosse. The contact stated that while driving 30 mph, the radio/navigation console screen became black. The on star button and the emergency buttons were also disabled. The vehicle was taken to a dealer for diagnosis where the radio was replaced twice. The failure recurred and the contact was told on subsequent visits that the cause of the failure could not be determined. The manufacturer was notified and a complaint was filed but they offered no further assistance. The vehicle was not repaired. The failure mileage was 900 and the current mileage was 8,000. Updated |
Vehicle Mileage at Failure | 900 |
Number of Occurences | 4 |
Source of the issue | HOTLINE VOQ |
City and State | PORTAGE, IN |
VIN pattern | 1G4GD5E31CFXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 19/05/12 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | GROSSINGER AUTOPLEX |
Dealer's telephone number | 847-745-4300 |
Dealer's city | LINCOLNWOOD |
Dealer's state code | IL |
Dealer's ZIP code | 60712 |