Issue ID | 1545297 |
Internal NHTSA # | 11185805 |
Manufacurer | General Motors LLC |
Brand | BUICK |
Model | ENCORE |
Model Year | 2016 |
File date | 13/09/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2016 buick encore. The contact stated that the vehicle would crank unexpectedly while driving at extremely low speeds. The vehicle was equipped with the auto start feature when coming to a complete stop, which could not be disengaged. The contact described the failure as if the ignition were being started while the engine was already running. During the failure, the vehicle would stall and the contact would have to come to a complete stop and restart the engine. George nahas chevrolet (4135 fl-44, wildwood, fl 34785, (352) 504-4538) stated that they could not assist unless there was a warning indicator on the instrument panel. The dealer was unable to duplicate the failure. The contact called the manufacturer and left a voice message. There was no follow-up after the contact and manufacturer tried to contact each other several times. The failure mileage was 19,500. *bf.*jb |
Vehicle Mileage at Failure | 19500 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | THE VILLAGES, FL |
VIN pattern | KL4CJDSM7GBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 16/09/24 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | GEORGE NAHAS CHEVROLET, INC. |
Dealer's telephone number | 352-748-1122 |
Dealer's city | WILDWOOD |
Dealer's state code | FL |
Dealer's ZIP code | 34785 |